Key Benefits

• •Extensive Coverage Across Sectors – Offers a diversified range of insurance products including motor, health, property, travel, crop, marine, liability, and commercial insurance.
• •Efficient and Fast Claim Settlements – Settles an impressive 96.5% of claims within 30 days, reflecting smooth and timely processing.
• •Vast Cashless Network Access – Provides policyholders with access to over 12,000 network hospitals for cashless treatment, reducing financial burden during emergencies.
• •Simplified and Customizable Policies – With tailored plans and quick claim processing, Chola MS ensures policies are easy to understand and suited to your needs.
• •24/7 Customer Support – Round-the-clock assistance for claims, renewals, and general queries, ensuring timely and responsive service.

Why Choose Cholamandalam MS General Insurance?

• •Fast Claim Settlement – 96.5% of claims settled within 30 days for a smooth experience.
• •Wide Cashless Network – Access 9,500+ hospitals and 8,500+ garages across India.
• •Trusted Legacy – Joint venture between Murugappa Group (India) and Mitsui Sumitomo (Japan).
• •Customer-First Approach – Built on the values of Trust, Transparency, and Technology (T³).
• •Pan-India Reach – 200+ branches and 30,000+ intermediaries ensure easy support everywhere.

Customer Services & Support

• •24x7 customer assistance via toll-free helpline, email, and live chat for all policy and claim-related inquiries.
• •Fast and transparent claims process with instant claim settlement options like Motor OTS for claims up to ₹20,000.
• •Extensive network of branches and service centers across India for personalized support.
• •Convenient online premium payments, policy downloads, and real-time claim tracking for hassle-free experience.

Overview

Cholamandalam MS General Insurance positions itself as a trusted provider, blending the legacy of the Murugappa Group with global expertise from Mitsui Sumitomo. Known for its customer-centric approach, the company offers a comprehensive range of general insurance products across motor, health, travel, property, and business segments. With a robust network and digital-first solutions, Chola MS ensures that protection, service, and claims are always hassle-free.

Frequently Asked Questions (FAQs)